th444 Privacy Policy
How your personal information is collected, stored, and kept secure on the th444 platform — everything is described here transparently.
Introduction and Purpose
th444 ("we", "our", or "platform") provides a trusted online casino and sports betting service for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information. This privacy policy explains what information we collect, why we collect it, and how we use and keep it secure.
By using the th444 website (https://th444.lat), you are considered to have accepted the terms of this privacy policy. If our policy changes, we will update this page and, where necessary, notify registered users. We therefore recommend visiting this page regularly.
Section 1 — Types of Information Collected
Depending on the nature of your relationship with th444, we may collect the following types of information. Each piece of information collected has a specific, legitimate purpose.
Identity and Registration Information
When creating an account, we collect:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency and language
Identity Verification (KYC) Information
To prevent fraud and ensure secure transactions, we verify:
- National ID card (NID) or passport copy
- Proof of current address
- Bank account or mobile banking (bKash, Nagad, Rocket) details
- Selfie or photo verification (where required)
Financial and Transaction Information
We keep a record of every financial activity on your account:
- Deposit and withdrawal amounts and dates
- Payment method used
- Transaction numbers and history
- Bonus claims and wagering information
- Cashback and VIP reward details
Technical and Device Information
To improve service quality and security, we automatically collect:
- IP address and geographic location
- Browser type and device model
- Operating system information
- Cookies and session data
- Page visit times and navigation patterns
Section 2 — Purpose of Information Use
th444 uses collected information only for the following legitimate purposes. We never misuse user information without consent.
Account Management and Service Delivery
We use your registration information to create and manage your th444 account. We verify your identity to ensure secure login and transactions. We provide a personalized experience based on your preferences and accurately maintain your account balance, bonuses, and history.
Fraud Prevention and Security
To keep the th444 platform secure, we detect and prevent suspicious activity. We stop multiple accounts and bonus abuse, block unauthorized access, and follow anti-money laundering (AML) policies. For this purpose, IP addresses, device information, and transaction patterns are monitored.
Customer Support and Communication
We use your information to resolve your issues and manage 24/7 live chat support. This information is also used to notify you about important account alerts, transaction confirmations, and policy changes.
Responsible Gaming Program
By analyzing your gaming activity data, we can identify the risk of gambling addiction. Where necessary, we provide users with information about available support and ensure self-exclusion and deposit limit features are in place. To learn more about responsible gaming, visit our Responsible Gaming page.
Service Quality Improvement
We analyze aggregated and anonymous statistics to improve user experience, website performance, and gaming service quality. This analysis never reveals any individual's identity.
Section 3 — Information Sharing and Disclosure
th444 never sells your personal information. Information may be shared with third parties only in the following limited circumstances:
Payment Processors
The minimum necessary information is shared with payment providers such as bKash, Nagad, Rocket, and bank transfers to process transactions. These third parties follow their own privacy policies and cannot use your information for any other purpose.
Legal Obligations
We may be required to disclose information in compliance with valid orders from Bangladeshi courts or regulatory authorities. Information may also be shared to assist in the investigation of fraud or criminal activity. In such cases, we always limit disclosure to the minimum required by law.
Technology Service Providers
Technology companies that help operate our platform (such as server hosting and security services) may access your information to a limited extent. We have strict agreements with these partners and they cannot use information beyond th444's instructions.
Game Providers
Game providers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming process some technical information to operate their games. This information is generally anonymous and aggregated in nature and is not linked to personal identity.
Section 4 — Cookies Policy
The th444 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve service quality.
Essential Cookies
These cookies are essential for the basic functioning of the website. They are used for session management, maintaining login status, and ensuring security. The platform cannot function properly without these cookies.
Functional Cookies
These cookies are used to remember your preferences and settings. They help provide your preferred language, gaming settings, and a personalized account experience.
Analytical Cookies
These cookies are used to analyze website usage patterns and improve service quality. The information collected is anonymous and cannot be used to identify any individual. You can disable these cookies by changing your browser settings.
Section 5 — Data Security Measures
th444 follows industry-standard technologies and practices to protect your personal information. Our security framework consists of the following layers:
Encryption and Transmission Security
All data transmitted between your browser and our servers is sent via SSL/TLS encryption. Passwords and sensitive information are always stored using one-way hashing — no th444 employee can view your password.
Access Controls
th444 employees are granted access only to the specific information required for their work. All employees are bound by confidentiality agreements and undergo regular security training. Access logs are reviewed regularly.
Server and Infrastructure Security
Our servers are located in secure data centers and are protected by firewalls, intrusion detection systems, and regular security audits. Regular data backups are maintained to ensure no data is lost under any circumstances.
Section 6 — Data Retention Period
Active Account Information
While your account is active, we retain all registration, transaction, and activity information. This information is essential for providing your service and managing your account.
Retention After Account Closure
Even after an account is closed, certain information is retained for a defined period for legal obligations, dispute resolution, and fraud prevention. Records of financial transactions are generally kept for an extended period as this falls under legal obligations.
Data Deletion Requests
You may contact th444 to request deletion of your personal information. However, complete deletion may not be possible in cases involving legal obligations, ongoing investigations, or unresolved financial matters. In such cases, we will inform you in detail.
Section 7 — User Rights
Every th444 user has the following rights regarding their personal information. Contact us to exercise these rights.
Right to Know
You have the right to know what information we collect about you and how we use it.
Right to Access
You have the right to request a copy of the personal information stored in your account.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Erasure
In certain circumstances, you may request deletion of your personal information.
Right to Restrict Processing
In certain cases, you may restrict or object to the processing of your information.
Right to Withdraw Consent
You may withdraw consent given for marketing communications at any time.
Section 8 — Protection of Minors
Age Verification Policy
The th444 platform is for users aged 21 and above only. We do not intentionally collect any information from minors. Age verification is mandatory at registration and additional documents may be requested in suspicious cases.
If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted. If you become aware of a minor using an account, please notify us at [email protected].
Section 9 — Policy Changes
Update Process
th444 may update this privacy policy from time to time. When changes are made, we will note the new date on this page. For significant changes, registered users will be notified in advance by email or through an account notification.
Continued Use After Changes
If you continue to use th444 after a privacy policy update, you are considered to have accepted the new policy. If you do not agree with the new policy, you may request to close your account.
Section 10 — Contact Us
If you have any questions, complaints, or requests regarding your information in relation to this privacy policy, please contact us. The th444 privacy team is always ready to assist you.
Contact the Privacy Team
When making a request, please contact us from your registered email address so that identity verification can be completed quickly.
Related Policies
Also read our other policies that make your th444 experience safe and transparent:
Access Your Account
Log in to your th444 account to manage your information, payments, and gaming settings.